pointup guides

Documentation

Everything you need to know to get the most out of pointup.

Updated 30 September 2026

Customers

Save a customer once, then link their sales and appointments to one profile.

Customer listLive component · preview only
Spending and visit totals update as sales are linked.

Add a Customer

Choose Add Customer. A name is enough for sales, but appointments need both email and phone. Select a customer's row later to update their details.

New customer formLive component · preview only

Customer Profile

Select a customer to open their profile: contact details, total spent, number of visits, when they became a customer, when the record was last updated and any notes. Totals grow as sales and appointments are linked to them, which is also what ranks them in the Customers report. Edit changes their details. A default customer cannot be edited, and its Edit button says why.

Customer profile (sample data)Live component · preview only

Customers at Checkout

During checkout, select the customer icon to search by name, email or phone, or create someone new on the spot. The sale then counts toward their totals.