Documentation

Open Events from the sidebar (More → Events on mobile). The introduction card is centered in the page, just like Appointments and Online. Choose Set up Events, then pick what you want to do first. Events only turns on when you finish that setup, so cancelling leaves it off, and the sidebar keeps the main menu until then. The introduction follows your selected language. While setup loads, form-shaped placeholders appear in the page.

Pick Host or sell my own event to plan an event you run; Enable Events & save plan turns Events on with that plan. Pick Take event requests to set up your request form instead: event types, guest limits and notice, an introduction with up to two questions of your own, and any services from Appointments or items from your inventory customers can choose, ending on a review where accepting requests starts switched on. Enable Events & save form turns Events on, saves the form and opens Requests. You can set up the other one any time from the Events menu.

Once Events is on, opening it switches the sidebar to the Events menu, just like Appointments and Online: Organized lists the events you host, sell or cater, Requests collects events customers ask you to run, Reports breaks down requests and completed revenue, Integrations connects Telegram alerts, and Settings controls your public request form. The arrow at the top of the menu returns to the main navigation. On mobile, the same pages sit in the bottom bar with a shortcut back to your dashboard.

Events uses layout-shaped placeholders instead of page-loading spinners: cards for Organized and Requests, fields and stages for Settings and setup, and a summary and conversation for request details. Changing list tabs loads new card placeholders; loading more keeps the existing cards visible. The public request form and the customer’s private conversation also show placeholders while opening.

Setup asks one thing per page: name and type (food events also get a cuisine), whether it runs on one day or several and when, expected guests, location, and a contact email, which starts as your account email and can be changed. Back keeps your answers; leaving setup discards them. Review everything on the last page and save. The timezone defaults to your browser's, so check it against the venue.

First choose whether the event is a Single day or runs over Multiple days; the date fields appear once you pick. For a single day, pick the date from the calendar button or type it, then enter start and end times in 24-hour format. The end time must come after the start time on that day. Past days in the selected timezone are crossed out and unavailable. Open the timezone list to scroll through every region with its UTC offset, or type a city to narrow it down. For multiple days, see Date Ranges and Specific Dates.

With Multiple days and Date range selected, click the first day and then the last day in the calendar. Enter the start time on the first day and the end time on the last day; the event runs continuously in between, so the end time can be earlier in the day than the start time. Hold Ctrl (⌘ on Mac) and click a date to switch to Specific Dates instead, keeping the days already in your range.

Choose Specific dates, or Ctrl/⌘-click in a date range, to pick days that are not next to each other. Click or tap each date to add or remove it; choose between 2 and 60 dates, then set their hours. Switching back to Date range spans from your first to your last date.

Same hours is selected by default: one start and end time applies to every chosen date, including dates you add later. Choose Hours per day to give each date its own start and end time; a newly added date copies the previous one's hours so you only adjust what differs. Switching back to Same hours applies the first date's hours to every date.

Type at least three characters and pick a numbered address (such as Aleja Solidarności 104) to fill in the address and drop the pin. The list excludes street-only matches and repeated buildings; add a city or building number if the address you want is not suggested. Suggestions show the postal code when available to distinguish similar addresses; Polish postal codes are taken from the official national address register. Click the map or drag the pin to fine-tune it; moving the pin does not change the address. Use the plus and minus buttons in the map corner to zoom. The map follows your light or dark theme and shows Polish place names when Polish is selected. If no numbered address is found or search is unavailable, type the address and coordinates yourself. If map tiles cannot load, you can still enter the address and coordinates manually. Search queries and map views use external services; your contact email is not shared with them. Map data attribution stays available from the small info button on the map.

Events → Organized lists your saved plans newest first; use Plan an event to add another. Archive moves a plan you are done with to the Archived tab, where Restore brings it back. Delete removes a plan for good after you confirm. Plans are private: there are no public event pages, invitations, tickets or RSVPs yet, and saving never sends an email. Requests customers send are handled separately in Event Requests; an accepted quote is already the go-ahead, so there is nothing to plan again.

Events → Requests shows what customers sent through your request form, newest first. Tabs filter by New, Quoted, Accepted, Cancelled, Declined, Archived or All, with a count on each. Open request opens the request and its conversation. Send a quote and let the customer accept or decline it; owners cannot answer for them. Archive requests when you are done; Restore returns them to the latest quote’s state, not automatically to New. Archived requests cannot receive messages or quote answers until restored. An accepted request also offers Cancel event. Replies and quote revisions stay in the conversation, with no separate Email button. Answers to your own questions appear next to the event details, and services and items the customer chose are listed with their prices as shown when they asked; items also show the quantity and line total, and services carry a Service tag. When the customer picked their address from the suggestions, Open in map under the location shows the exact spot. Changing a status yourself never emails the customer; replies and quotes do. Each new request also sends workspace owners a notification and an email with the full request and a link to open it. Only owners can see requests.

Customers open your form at /events/your-business. To share it, see Copy the Form Link. The page opens with the same business header as your booking page: your first profile photo as the cover, your logo, name, description and contact details, in your brand colour, with buttons to switch between light, dark and system theme and to change the form language. The cover stays still on hover, without zooming. They enter their name, email, an optional phone number, the type of event from your picture cards, the event date, start and end times, the number of guests and where it takes place; all of these are required. For the place, customers search for the address and pick it from the suggestions, which shows it on a map where they can drag the pin to the exact spot, or type an address that is not suggested. If you offer services or items, they appear under Choose from our offer, grouped into Services, which show their price and how long each one runs, and Items, which show no price, so you can quote them for each event. Customers set item quantities unless you hide them. Last come your own questions, if you added any, and an optional message. Only the event types, guest range, dates, services and items allowed in your settings can be chosen. Each email address can send up to three requests to your business per day. After sending, the customer can open their request page and gets an email summarising the request with a private link to that page. The form shows a notice instead while requests are turned off.

Every new request requires a Start time and an End time in 24-hour format. The end must be later than the start on the chosen event date; overnight requests are not supported. Both times stay with the saved request and appear in owner details, the customer’s private request summary, confirmation emails, the accepted-quote email and Telegram alerts. Older requests keep their original start time without an invented end time.

Events → Settings walks through six stages: Business profile, Event types customers can request, Guests & notice (minimum and maximum guests, and how many days ahead customers must ask, counted in your business timezone), Form for an optional introduction and your own questions, optional Offer, and Publish. Choose Save and continue to save a stage and move on, or pick any stage in the stepper; finished stages show a check. Publish reviews your choices with an Edit shortcut back to each stage, and its switch starts or stops accepting requests immediately.

The first stage, Business profile, checks the details that lead your request form and each customer's request page: your logo, business name, a short description, and a phone number or email. Each shows Added or Missing, next to a preview of your logo and name. Complete business profile opens your business profile settings, and Save and continue there brings you back to the next stage. Missing details never stop you from accepting requests, but a logo and description make your pages look like yours.

You create the event types customers choose from, just like items: a birthday party, a cooking workshop, catering for an office, whatever you run. In the Event types stage, choose Add an event type, give it a name, and optionally add a picture and a short description. The request form shows each type as a picture card, with its name and description at the bottom over a shaded photo and a checkmark on the selected card. Types without a picture use the page's theme colours. If you offer just one type, it is already selected and cannot be unselected, including when the customer starts another request. With several types, customers choose one. Add up to 12 types, each with a different name; the trash button removes one. A request keeps the type name it was sent with, so renaming or removing a type later does not change requests you already received. You need at least one type before you can accept requests.

In the Form stage, below the introduction, choose Add a question to ask customers something the standard fields do not cover, such as dietary needs or a theme. You can add up to two. Give each one a label, choose Short answer for a single line or Long answer for a few sentences, and turn on Required if customers must answer before sending. Optional questions are marked as optional on the form. The trash button removes a question. Each request keeps the question as it was asked, so renaming or removing a question later does not change requests you already received.

The Offer stage brings your other products into the request form. First choose where offers come from: Services are the services you set up in Appointments, such as a private chef evening or a class, and Items are the inventory your online store sells. Pick either or both. Each source card shows whether Appointments or Online is on, how many entries you picked, and a link to manage them. You do not need Appointments or Online turned on to offer their services or items here.

When both sources are chosen, switch between Services and Items to tick each entry customers may add to a request; the tab labels show how many you picked. Services show their category and length, and items their category and unit price. Search by name or category, or use Clear to untick everything in the list you are viewing. You can offer up to 60 services and items in total. The form shows ticked entries only while they are available, so unavailable ones are marked and stay hidden until they return. Unticking a source hides its entries from the form but keeps your picks, so you can bring them back later. Customers choose services as they are, and by default set a quantity for items. The form hides item prices, so you can quote them per event; you still see them here and on each request. Each request records the names and prices at the time it was sent, even if you change them later.

You can also offer an item from its own page: turn on Offer on event requests when you add or edit it. That adds the item to this list, and turns on the Items source if it was off.

In Events → Settings → Offer, turn on Hide item quantities, then choose Save and continue. Customers can still select items, but the request form no longer asks how many. This is off by default. Each selected item is saved with quantity 1; you can set the actual quantities when you prepare the quote. Services stay at quantity 1. Existing requests and quotes are unchanged, and quotes still show their quantities.

While requests are on, the full link to your form is shown in the Publish stage of Event Settings and at the top of Events → Requests. Use the copy button to copy it, or the open button to see the form as customers do. If your browser blocks copying, the link is selected so you can press Ctrl+C (⌘C on Mac). The link is greyed out while requests are off.

You decide the price. Choose Open request to see the conversation and quote editor. Include a quote starts on; turn it off to send only a message. The first quote starts from exactly what the customer chose from your offer, with their quantities and the prices saved with the request. Set each price, change quantities, remove lines, or use Add a charge for delivery, staff or a venue; the total updates as you type. With no chosen items, start from one blank charge. Send quotemoves the request to Quoted and emails the customer Accept quote and Decline quote buttons with their private link. Only the latest open quote can be answered. When the customer accepts, the request moves to Accepted and you get a notification, an email telling you to prepare the event, with its date, start and end times, guests, location and the accepted quote, and, if connected, a Telegram alert. Declining moves the request to Declined; replies and declined quotes notify you the same way. To change the offer, see Edit and Resend a Quote.

The editor opens the latest sent quote under Edit and resend quote. Change its prices, quantities or charges, or leave them unchanged, then choose Resend quote. Each send creates a new version and returns the request to Quoted, even after acceptance, decline or cancellation. The customer must answer the new version. Previous quotes and answers remain in the conversation; editing never rewrites them. If another owner sent a newer quote, reload before editing it.

Each request has a private page for the customer, opened from the confirmation screen or the link in any email you send. It opens with your cover photo, logo and name, with theme and language buttons, a summary of the request, the latest quote with Accept quote and Decline quote, and the whole conversation with a reply box. Accepting or declining asks for confirmation first, and any typed note goes with the answer. Email buttons prepare confirmation only for the exact quote they were sent with, while it is still open; older links never prepare acceptance of a newer quote. If you cancel the event, the page says so above the conversation. Only the newest quote can be answered, once. The page needs no account: anyone with the link can read and answer the request, so customers should keep it private. Customers can send up to 20 replies a day per request.

Once a customer accepts your quote, the event is on and you can start preparing. If you can no longer run it, choose Cancel event on the request. Add an optional note, such as the reason or another date you could offer, and confirm. The request moves to Cancelled, and the customer gets an email and sees the cancellation, with your note, on their request page. The conversation stays open, so you can still reply or send a new quote.

After delivering an accepted event, open its request and choose Complete event. Confirm that it has been delivered: this locks the accepted quote and records its total in today's dashboard revenue. The customer sees the completed status and receives an email. Only an owner can complete an accepted event; accepting a quote or reaching its scheduled date does not complete it automatically.

Completion cannot be undone here. You can still exchange messages and archive or restore the request, but cannot revise the quote or cancel a completed event. Archiving preserves revenue. See Events Reports for completed revenue, request statuses, event types and quote-line breakdowns.

Events → Integrations connects a Telegram chat for Events alerts, separate from Appointments and Online. Choose Connect Telegram, open the bot and press Start. The chat then gets an alert for every new request, customer reply, and accepted or declined quote, each with an Open request button. Only owners can connect or disconnect it. Your dashboard notifications and emails keep working with or without Telegram.